Blocked drains, faulty gutters and damaged pipework — diagnosed precisely with CCTV equipment and resolved with minimal disruption to your property.
Subsidence or major drainage damage? See our claim hub
From single blockages to complete drainage systems — diagnosed, cleared and repaired.
High-pressure water jetting, rodding and mechanical clearance. Resolves blockages fast, cleanly.
Installations, repairs and unblocking. Restore your kitchen waste system to full working order.
Cleaning, repair and full replacement. Prevent water damage to fascia, soffit and brickwork.
HD camera surveys pinpoint exact location and cause — no guesswork, no unnecessary digging.
No-dig repairs for damaged pipework. Restore structural integrity without excavation.
Full written reports and footage for property purchases, insurance claims and compliance.
CCTV-based inspections to identify drainage-related subsidence — pinpointing cracks, displacement or water egress that may be undermining foundations. Full written reports for insurance claims.
Installation, repair and clearance of soakaway systems — keeping surface water draining away from your property and preventing waterlogging.
Construction, repair, replacement and upgrade of manhole covers and inspection chambers — safe access for maintenance and full regulatory compliance.
No-dig sewer lining and pipe rehabilitation — restoring damaged underground pipework from the inside without extensive excavation.
Installation and maintenance of rainwater drainage systems — gutters, downpipes, surface water drains and rainwater harvesting connections.
Removal of invasive tree root growth from drains and sewers — cleared with mechanical cutters and high-pressure jetting, followed by patch repair to seal the damaged section.
No hidden fees, no surprises. Everything agreed with you before any work begins.
All prices exclude VAT at the prevailing rate. Coverage outside our primary area subject to a travel charge — check our coverage tool below.
Major drainage problems — subsidence, collapsed pipework, escape of water — often qualify for cover under UK home and buildings insurance. We provide CCTV footage and written reports in the format insurers need to engage with a claim.
The most common drainage claim. A cracked or collapsed underground pipe washes soil away, causing the structure above to settle.
Almost all buildings insurance policies include subsidence cover. Your insurer will require a CCTV survey to confirm the drain is the cause.
If a hidden drainage leak has caused damage to your property — damp walls, ruined flooring, ceiling staining — this is usually covered under “escape of water.”
Trace and access typically covers £5,000 to £10,000 for locating the source.
A sudden, identifiable event — a collapsed section after frost, root damage from a fallen tree, building work that hit a drain — may be covered under accidental damage.
Cover varies widely by policy. Check your wording or call your insurer first.
If the damage looks like long-term deterioration rather than a sudden event, insurers may refuse the claim. This is why a CCTV survey is critical — the footage shows whether the failure is recent and identifiable, or pre-existing. We’ll be honest with you about what the survey shows before you submit.
Call your insurer to register the claim and get a reference number. Ask whether they need a CCTV survey before they’ll engage.
Don’t agree to repair work before this step — it can invalidate cover.
We carry out a full CCTV inspection of the drain run, document any cracks, collapses or root ingress, and produce a written report with video footage.
This is the evidence your insurer needs to either accept or reject the claim.
Forward our report and footage to your claims handler. If they accept the claim, we then provide a separate quote for the repair work — patch repairs, excavation, or full replacement.
Most insurers handle the repair quote as a second stage of the claim.
That’s the most common point of confusion. Most home insurance policies cover the damage caused by a drainage failure (subsidence, water damage, lost flooring) but not necessarily the cost of replacing the pipe itself.
Some policies include “underground services” cover which extends to the buried pipework. Check your wording or ask your insurer directly.
Since 2011 in England and Wales, most shared lateral drains and sewers became the responsibility of the local water authority (Thames Water, Anglian, Affinity etc.). If the failure is on the shared section, your insurer will likely direct you to the water company.
Our CCTV survey identifies exactly which section is affected — your private drain or the shared/public sewer — so you know who to contact.
If you’ve seen cracks in the walls combined with drainage issues, your buildings insurer will typically appoint a loss adjuster who instructs a full investigation. CCTV of the drains is almost always part of that.
If the drain is confirmed as the cause, the insurer covers the drain repair, the soil stabilisation, and the building repairs. The process takes time — subsidence claims often run 6–18 months — but the outcome is usually favourable when the cause is documented.
It’s the cost of locating a hidden leak or blockage — including CCTV surveying and any excavation needed to expose the affected pipe. Most policies set a limit (typically £5,000–£10,000).
If the leak is causing visible water damage inside the property, the trace and access cover almost always applies. If the symptoms are limited to slow drains or smells with no internal damage, it usually doesn’t.
Some insurers will instruct their own approved contractor for the survey. You’re generally free to use a contractor of your choice, but if you instruct work before the claim is registered, you risk having it rejected.
If you want our CCTV documentation to support a claim that’s already in progress, just ask — we can produce a report alongside whatever the insurer’s own contractor provides.
A small selection of recent jobs across our coverage area.
Emergency engineers available day, night, weekends and bank holidays. No waiting, no upcharge.
Upfront estimates before any work begins. No hidden fees, no surprise invoices.
CAT, CHAS, WaterSafe, CIPHE & NADC Approved — fully qualified engineers.
Real reviews from real customers across Essex, London and the South East.
Blocked drain on a Sunday morning — flooding the patio. PBD were there in under two hours, jetted it clear, and showed me on camera what had caused it. No mess, fair price, sorted.
Recurring drainage issue at our commercial premises — CCTV inspection found the root cause and the patch repair was finished the same day. Professional, tidy, fairly priced. Highly recommend.
Needed a full drain survey before buying a house. PBD turned around the written report and footage in two days — saved us from a property with serious pipe collapse. Worth every penny.
Guttering full of leaves and overflowing onto the brickwork. Cleaned, repaired the loose joint and replaced a section — all in one visit. Friendly, professional, no fuss.
Quick answers to the things customers ask us most often.
Yes — same-day clearance is usually available across our primary coverage area, often within hours for genuine emergencies. Call us directly for the fastest response.
Almost never. We use high-pressure jetting, rodding and CCTV diagnostics to clear and repair drains without excavation. Where a repair is needed, our no-dig patch repair restores damaged pipework through existing access points.
Excavation is genuinely a last resort — reserved for the most serious cases of collapse or root damage.
A CCTV survey uses an HD camera fed through your drains to pinpoint exactly what’s causing a problem — whether it’s a blockage, root ingress, displacement or collapse. You get a written report and footage you can keep.
We recommend surveys before buying a property, for recurring blockages, or for insurance claims.
Yes — we work with landlords, property managers, restaurants, retail premises and offices. Scheduled maintenance contracts are available for commercial clients who want planned upkeep.
Yes — full public liability insurance and CAT, CHAS, WaterSafe, CIPHE and NADC accreditations. Documentation available on request.
Yes — we produce full written reports with CCTV footage, diagrams and photographic evidence, suitable for home insurance, landlord insurance and commercial claims. Most insurers accept our documentation directly.
For an active emergency — overflowing manhole, sewage backing up, blocked main — we aim to be on site within a few hours across our primary coverage area (CM, RM, IG postcodes). Call us directly on 0203 336 7362 for the fastest response.
Out of hours call-outs (6pm – 8am) are available at £220 + VAT including the first hour of labour.
Most domestic blockages clear within the first hour. A CCTV survey is typically completed in 1–2 hours with the written report issued within 24–48 hours. Patch repairs and lining work usually finish in a single day.
Larger projects — soakaway installations, sewer replacements, subsidence investigations — are quoted with a written timeline before work begins.
Yes. All drainage repairs and installations come with a written workmanship guarantee. Manufacturer warranties on parts and materials are passed through directly to you.
If a problem we’ve worked on recurs within the guarantee period, we return to address it at no charge.
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Speak to our drainage team for an upfront estimate or to book an emergency clearance across Essex, London and the South East.